GENERAL TERMS & CONDITIONS
1. APPLICABILITY
1.1 These general terms and conditions apply to all products offered and agreements concluded by Krollti Inc Limited . (after this point Krollti)
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1.2 Krollti is a brand(name) owned by Krollti Inc Ltd. The Krollti website is aimed at the global market.
1.3 The provisions of these general terms and conditions may only be deviated from with the explicit written permission of Krollti.
1.4 If you (the customer) also refer to your own general terms and conditions, those terms and conditions of the customer are not applicable.
1.5 Where these general terms and conditions refer to delivery, delivery is understood to also include the performance of services and activities of any nature whatsoever.
2. OFFERS AND CONCLUDING AGREEMENTS
2.1 Krollti does not guarantee the accuracy of the information presented on this website. This site is intended as a reference for goods and services that can be delivered. Prices and specifications are subject to change without notice.
2.2 An offer by the Buyer to enter into an agreement is considered to have been made when Krollti receives the order form completed by the Buyer. An agreement is entered into upon confirmation by Krillti by e-mail.
2.3 Any additional arrangements and/or commitments are only binding if set out in writing by Krollti.
2.4 The Buyer and Krollti explicitly agree that a valid agreement is concluded through the medium of electronic communication as soon as these terms and conditions and the ordering procedure have been fulfilled. In particular, the lack of a signature does not diminish the binding force of the offer and the acceptance.
3. PRICES
3.1 All prices are expressed in GBP. Our prices are NOT including VAT or custom tax. We provide Worldwide free Shipping.
3.2 The method of packaging and shipping and the choice of packaging material will be determined by Krollti. Unless otherwise agreed, packaging will not be taken back by Krollti.
3.3 Krollti's prices are based on the cost factors applicable at the time of concluding the agreement.
3.4 Should price lists, order confirmations and price statements of Krollti contain incorrect prices, Krollti reserves the right to still charge the correct price. The Buyer may then dissolve the agreement by notifying Krollti thereof in writing within 10 days. After approval by Krollti, the customer may then return any goods already delivered. The costs will be borne entirely by the customer. Krollti reserves the right to enforce a restocking fee of 30% of the purchase price including VAT.
3.5 Changes or erroneous indications of price, description and offers as given on the site are conditional and are subject to change at any time.
4. PAYMENT OPTIONS
Krollti operates according to the principle of prior payment. Once the order form has been sent, the customer will receive an electronic invoice. You can pay by making use of Paypal (www.paypal.com). Once the customer has paid Krollti the amount owing, the order will sent to the customer in the order form being given address. If you have any questions, please send an e-mail to info@krollti.com
5. DELIVERY & DELIVERY TIME
5.1 The delivery times stated by Krollti are an explicit indication, but are never to be considered as deadlines, unless explicitly otherwise agreed in writing. Upon late delivery or non-delivery, Krollti must be notified of failure to meet the delivery term and subsequently given a reasonable term to fulfill the order.
5.2 The delivery terms stated by Krollti commence as soon as the order is confirmed by e-mail by an authorized Krollti customer service employee.
5.3 As soon as the products to be delivered are delivered to the customer at the appropriate destination, the risk relating to these products is transferred to the customer. If the products to be delivered are brought to the delivery address but cannot be delivered, or are delivered to the post office, the risk transfers at the moment that the products are offered but cannot be delivered or are delivered to the post office.
5.4 If the Buyer requests that the delivery of products take place in a manner other than the normal method, then Krollti may charge the associated costs to the Buyer.
6. RETENTION OF TITLE
6.1 Notwithstanding the actual delivery, ownership of the products transfers to the Buyer only after the Buyer has paid all associated costs in full, including any costs of activities performed or to be performed in regard to the products.
6.2 The Buyer may not transfer, encumber, sell, deliver or alienate the products prior to the transfer of ownership thereof.
7. GUARANTEE
7.1 Unless explicitly otherwise indicated, all products displayed by Krollti are subject to the standard manufacturer's guarantee as issued by Krollti. This applies both for the term and the procedural conditions.
7.2 The guarantee relates to defects or failures of articles due to manufacturing defects. Of course, Krollti bears no responsibility whatsoever for such defects.
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7.3 In the event that a defect falls under the manufacturer's guarantee, the provisions of Article 10, including sub-paragraphs, do not apply.
8. GENERAL OBLIGATIONS & RESPONSIBILITIES
8.1 The buyer is fully responsible for the choice, use and application of the products and/or services provided by Krollti.
8.2 If the ownership of a product has not yet been transferred to the Buyer, the Buyer will treat and use the product in question with due care and in accordance with any/any further conditions of use of Krollti or its vendors.
8.3 The Buyer will inform Krollti in writing immediately if any element of the product is lost or damaged.
8.4 The buyer is obliged to inspect the products upon receipt and inform Krollti immediately of any faults.
9. INTELLECTUAL PROPERTY
9.1 All rights and intellectual property relating to the products provided to the Buyer and those relating to this website are held by Krollti or its vendors. Intellectual property rights include patent rights, copyrights, trademark rights, design and model rights and/or other rights/intellectual property rights, also including sui generis rights to databases and topography of semiconductor products or other products, as well as non-patentable technical and/or commercial know-how, methods and concepts.
9.2. The Buyer may not copy any product or portion thereof provided to it by Krollti, nor make any changes or adaptations for any purpose other than private use, without prior explicit permission.
9.3 The Buyer may not use the trademarks of Krollti for any purpose other than relating to the product itself.
9.4 Krollti declares that to the best of its knowledge, the products do not infringe on the globally applicable intellectual property rights of third parties. If an action on the basis of infringement of such rights is instituted, or if the possibility exists that such an action will be instituted, then Krollti may act according to its own discretion, including but not limited to replacing the trademark or product in question or acquiring the right to continue the use of the trademark or product in question.
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9.5 The Buyer will notify Krollti in writing immediately upon being held liable or upon any legal measure based on the position that Krollti's use of products infringes on any globally applicable intellectual property right.
9.6 Krollti accepts no liability on the basis of infringement as defined in paragraph 3 and/or 4 of this Article if the infringement is related to the fact that the buyer has adapted and/or changed the product without the explicit prior permission of Krollti in writing.
10. LIABILITY
10.1 Excepting the obligations arising from the guarantee, Krollti is under no circumstances liable for the payment of any damages to the Buyer and/or third parties, unless due to intent or gross negligence on the part of Krollti. Krollti is not liable for consequential loss, direct and/or indirect damages, loss of profit and/or loss due to business stoppage, including damages suffered by the buyer arising from any delivery or lack thereof of goods and/or by the goods themselves.
10.2 Krollti is not liable for the proper and unimpeded fubnctioning of the telecommunications infrastructure and peripherals used and/or crash and/or inaccessibility of its system. This includes, but is not limited to, disruptions relating to higher priority data, disruptions in the connection with internet providers, disruptions in the telecommunications connections used, full utilization of lines, loss of electrical power and other disruptions.
10.3 Krollti is not liable for any damages caused by the temporary or permanent unavailability of the ordering option or inaccessibility or removal of its website due to maintenance or other causes.
10.4 The Buyer is obliged to indemnify Krollti against all liability claims of third parties that third parties may direct against it based on the performance of this agreement, insofar as the law does not bar the damages and/or costs in question being borne by the Buyer.
10.5 Krollti accepts no liability whatsoever in regard to the information it provides on the products it offers. Krollti also rejects all liability for the advice and responses it gives.
11.FORCE MAJEURE
11.1 If due to force majeure Krollti is unable meet its obligations, these obligations are suspended for the duration of the condition of force majeure.
11.2 If the condition of force majeure continues for 14 days, either party may dissolve the agreement in whole or in part by means of a written statement, without either party being entitled to any compensation or damages.
11.3 Krollti defines force majeure as any circumstance beyond its control that impedes, whether fully or partially, its fulfilment of its obligations towards the Buyer and/or that entails that the fulfilment of its obligations cannot reasonably be required of it, regardless of whether those circumstances were foreseeable at the time of concluding the agreement. These circumstances also include strikes, lockouts and/or stagnation or other problems in the production of Krollti or its vendors, and/or governmental measures, as well as the failure to obtain any required permits stipulated by the authorities.
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11.4 Both the Buyer and Krollti will inform each other as soon as possible upon the occurrence of a state of force majeure or the threat of force majeure.
12. Applicable law the law of the country in which delivery takes place applies to all offers made and agreements concluded by Krollti.
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13. DISPUTE RESOLUTION
All disputes of any nature whatsoever relating to and/or arising from offers, agreements, and deliveries by us will be settled by the competent court in England, unless the law designates a different court as the competent court.
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Authorized Dealer
- Asia
1001, Hung Tat Industrial Building, 43 Hung To Road,
Kwun Tong, Hong Kong
852 3956 9805
Monday - Friday
11:30 am – 7:30 pm
Saturday - Sunday
By appointment.
/ Public Holidays